DIRECTIONS: Answer the following questions.
1. What do the letters ESD mean?
2. Why is the reduction or elimination of ESD when working on computers so important?
3. Give a brief description of ESD. (What is it?)
4. List the precautions you should take to reduce damage from ESD when working on a computer system.
5. How should devices be stored and shipped to prevent ESD damage?
6. What is an ESD work station?